Privacy Policy
Blue Creation Ltd (“We”) is committed to protecting and respecting your privacy.
This website privacy policy describes how Blue Creation Ltd protects and makes use
of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in
the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
This website privacy policy was updated on: 18/05/2018
If you have any questions about this policy, please email admin@bluecreation.co.uk
or write to:
Blue Creation Ltd, 34 Violet Way, Yaxley, Peterborough, Cambridgeshire, PE7 3WE

Information we may collect from you
We may collect and process the following data about you:

• Information you give us. You may give us information about you by filling in
the form on our site www.bluecreation.co.uk or by corresponding with us by
phone, e-mail or otherwise. This includes information you provide when you
visit our site, or search for a service and when you report a problem with our
site. The information you give us may include your name, address, e-mail
address and phone number.
• Information we collect about you. With regard to each of your visits to our
site we may automatically collect the following information:
– technical information, including the Internet protocol (IP) address used
to connect your computer to the Internet, your login information,
browser type and version, time zone setting, browser plug-in types
and versions, operating system and platform;
– information about your visit, including the full Uniform Resource
Locators (URL) clickstream to, through and from our site (including
date and time); products you viewed or searched for; page response
times, download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks, and mouse-overs),
and methods used to browse away from the page and any phone
number used to call our sales numbers.
• Information we receive from other sources. We may receive information
about you if you use any other services we provide. In this case we will have
informed you when we collected that data that it may be shared internally and
combined with data collected on this site. We are also working closely with
third parties (including, for example, business partners, sub-contractors in
technical, payment and delivery services, advertising networks, analytics
providers, search information providers, credit reference agencies) and may
receive information about you from them

 

  • Cookies
    How we use cookies
    Analyse our web traffic using an analytics package. Aggregated usage
    data helps us improve the website structure, design, content and functions.
    Test content on our website. For example, 50% of our users might see one
    piece of content, the other 50% a different piece of content.
    Store information about your preferences. The website can then present
    you with information you will find more relevant and interesting.
    To recognise when you return to our website. We may show your relevant
    content, or provide functionality you used previously.
    Cookies do not provide us with access to your computer or any information about
    you, other than that which you choose to share with us.
    Controlling cookies
    You can use your web browser’s cookie settings to determine how our website uses
    cookies. If you do not want our website to store cookies on your computer or device,
    you should set your web browser to refuse cookies.
    However, please note that doing this may affect how our website functions. Some
    pages and services may become unavailable to you.
    Unless you have changed your browser to refuse cookies, our website will issue
    cookies when you visit it.
    Uses made of the information
    We use information held about you in the following ways:
    Information you give to us. We will use this information:
    for the fulfilment of orders for goods and services requested;
    to provide you with information about other goods and services we offer that
    are similar to those that you have already purchased or enquired about;
    to provide you with information about goods or services we feel may interest you. If
    you are an existing customer, we will only contact you by electronic means (e-mail)
    with information about goods and services similar to those, which were the subject of
    a previous sale or negotiations of a sale to you. If you are a new customer we will
    contact you by electronic means only if you have consented to this. If you do not
    want us to use your data in this way, please let us know by and we will remove your
    details from our records immediately
    to notify you about changes to our service;
    in-house research and statistical analysis;
    to communicate with you about our membership, lobbying and other activities;
    to ensure that content from our site is presented in the most effective manner
    for you and for your computer.
  • Information we collect about you. We will use this information:
    to administer our site and for internal operations, including troubleshooting,
    data analysis, testing, research, statistical and survey purposes;
    to improve our site to ensure that content is presented in the most effective
    manner for you and for your computer;
    to allow you to participate in interactive features of our service, when you
    choose to do so;
    as part of our efforts to keep our site safe and secure;
    to measure or understand the effectiveness of advertising we serve to you
    and others, and to deliver relevant advertising to you;
    to make suggestions and recommendations to you and other users of our site
    about goods or services that may interest you or them.
    Information we receive from other sources. We may combine this information with
    information you give to us and information we collect about you. We may us this
    information and the combined information for the purposes set out above (depending
    on the types of information we receive).
    Disclosure of your information
    We do not share your personal information with anyone other than:
    Business partners, suppliers and sub-contractors for the performance of any
    contract we enter into with them or you.
    Analytics and search engine providers that assist us in the improvement and
    optimisation of our site.
    We may disclose your personal information to third parties:
    In the event that we sell or buy any business or assets, in which case we may
    disclose your personal data to the prospective seller or buyer of such
    business or assets.
    Blue Creation Ltd or substantially all of its assets are acquired by a third
    party, in which case personal data held by it about its customers will be one of
    the transferred assets.
    If we are under a duty to disclose or share your personal data in order to
    comply with any legal obligation, or to protect the rights, property, or safety of
    Blue Creation Ltd, our customers, or others. This includes exchanging
    information with other companies and organisations for the purposes of fraud
    protection and credit risk reduction.
    Updating Your Data
    We will update your data as and when we receive new information from you
    Where we store your personal data
    Your data is stored at our registered office address and is only passed on to bona
    fide contractors for the fulfilment of your order, the processing of your payment
    details and the provision of support services. By submitting your personal data, you
    agree to this transfer, storing or processing. We will take all steps reasonably
    necessary to ensure that your data is treated securely and in accordance with this
    privacy policy.

  • Unfortunately, the transmission of information via the Internet is not completely
    secure. Although we will do our best to protect your personal data, we cannot
    guarantee the security of your data transmitted to our site; any transmission is at your
    own risk. Once we have received your information, we will use strict procedures and
    security features to try to prevent unauthorised access.
    Your rights
    Our site may, from time to time, contain links to and from the websites of our partner
    networks, advertisers and affiliates. If you follow a link to any of these websites,
    please note that these websites have their own privacy policies and that we do not
    accept any responsibility or liability for these policies. Please check these policies
    before you submit any personal data to these websites.
    Access to Your Records | Individual Rights
    In accordance with General Data Protection Regulation (GDPR) you have a right to
    see a copy of the information we hold about you on request.
    You also have a right to erasure including retention and disposal, and a right to
    restrict processing. You may request that your data is removed from all our company
    systems at any time.
    If you wish to see a copy of the information we hold about you please write to The
    Director, Blue Creation Ltd, 34 Violet Way, Yaxley, Peterborough, Cambridgeshire,
    PE7 3WE or email admin@bluecreation.co.uk and we will respond within 28 days.
    Please note that any access request may be subject to a fee of £10 to meet our costs
    in providing you with the details of the information we hold about you. Information
    requested will be sent to you within 28 days of receiving your request.
    Data Retention Period
    The GDPR Act does not set out any specific minimum or maximum periods for
    retaining personal data.
    We hold company and contact data until we are asked to remove or take any other
    action in accordance with GDPR by an individual or company, or until it is felt our
    services are no longer of interest to any individual or company.
    We retain personal data relating to customer quotations and orders for historical,
    statistical or research purposes indefinitely or until it is no longer needed and then
    deleted.
    Previous history of marketing activity is retained unless specific requests are
    received not to do so.
    Notice of Breach of Security
    If a security breach causes an unauthorised intrusion into our system appropriate
    notifications will be made in accordance with GDPR. We will notify you as soon as
    possible and will report to you the action taken in response to a breach.
    Changes to our privacy policy
    Any changes we may make to our privacy policy in the future will be posted on this
    page and, where appropriate, notified to you by e-mail. Please check back frequently
    to see any updates or changes to our privacy policy.
  • Users under 18 years
    Should you be under 18 years of age, please make sure that you obtain a
    parent/guardian’s permission before you provide personal information to the Blue
    Creation Ltd web site. Users without this consent are not allowed to provide us with
    personal information.
    Contact
    Questions, comments and requests regarding this privacy policy are welcomed and
    should be addressed to
    Blue Creation Ltd, 34 Violet Way, Yaxley, Peterborough, Cambridgeshire, PE7 3WE
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